Shipping & Delivery
UK Delivery
| Standard Delivery | Express Delivery | |
|---|---|---|
| Despatch time | Order before 4pm for same day despatch | Order before 4pm for same day despatch |
| Delivery duration | 2-3 working days | Next working day |
| Delivery time | Mon-Fri | 07:00 - 20:00 | Mon-Fri | 07:00 - 20:00 |
| Free delivery | Spend over £150 +VAT | Spend over £175 +VAT |
| Delivery cost | £9.95 +VAT £11.94 inc. VAT |
£12.95 +VAT £15.54 inc. VAT |
UK orders are dispatched on a Next Working Day service, provided they’re placed by 4pm online or by 5pm over the phone, Monday to Friday. Orders placed at weekends or on bank holidays will be processed the next working day for delivery the day after.
Once your order is placed, we’ll send you an email confirmation, and you’ll receive real-time tracking updates from DHL until your parcel arrives.
Palletised orders are delivered through our network of third-party couriers. Orders placed before our cut-off time are dispatched the same day, with delivery usually taking 1-2 working days. Please note that we can’t guarantee next-day delivery on pallet orders.
If you need a dedicated vehicle, please contact our Support Team to discuss your requirements.
Qualification for Free UK Delivery:
To qualify for our free UK Next Day Delivery service, the following must apply:
- Net value of your order is over £150
- Items ordered are from our stocked product range (this includes all items that can be bought on our website)
- Delivery address is within the United Kingdom (excluding Northern Ireland)
Northern Ireland, Highlands & Islands
Prices remain the same for deliveries to the Highlands & Islands. However, unfortunately, we cannot guarantee next-day delivery.
For orders to Northern Ireland, we have a flat-rate £35 delivery charge for a 2-3 day service; these packages will be sent via DHL which provides tracking updates by email.
Currently, the UK and Northern Ireland are operating under a free-trade agreement; however, to ensure a smooth customs process, please ensure that your EORI (XI) number is provided.
European Union
We are pleased to facilitate shipping to all countries within the European Union, mostly under Delivery Duty Paid (DDP) Incoterms on our website, including:
Austria, Belgium, Bulgaria, Croatia, Republic of Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Republic of Ireland, Italy, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden.
For more information on how we process your order and the documentation required, please see our International Orders page. The order cut-off time to dispatch deliveries on the same day is 16:00 (GMT) Monday to Friday.
Our minimum order value for shipping outside the UK is €250. Our dedicated EU courier service is DHL, delivery charges will be calculated at checkout.
